Account Access Made Easy

BASE® has a variety of ways for clients to access account information, as well as submit claims and requests for reimbursement. As technology continues to progress, BASE® offers the latest in account administration with an Online Portal, BASE® Benefits Mobile App, and Debit Card Services.

BASE® Online Portal
With our online Employer & Participant Portals, participating employers and employees have 24/7 access to their account information and many self-service capabilities, including the ability to:

  • View account balance, history and transaction detail
  • Manage personal information and communication options

BASE® Benefits Mobile App
The BASE® Benefits Mobile App will provide a simple, easy way to check healthcare account balances and submit receipts from anywhere with iOS (iPhone, iPod Touch, iPad) or Android-powered devices. With the BASE® Benefits Mobile App participants can securely access benefit plan information with a touch of a finger.

Our easy-to-use app helps to quickly find what is needed to make a payment, capture a receipt or take any number of actions – whether on the couch or waiting in line. With the BASE® Benefits Mobile App participants can get it done fast and enjoy the rest of their day, including the ability to:

  • View account activity and information
  • Scan a product bar code to determine eligibility of medical expense
  • Snap a photo of a receipt and submit with a new or existing claim
  • View and manage personal information

BASE® Benefit Card
As part of our creative benefit solutions, we offer the option for employers to allow employees to easily pay for eligible expenses with the BASE® Benefit Card, instead of paying cash. This convenience and improved cash flow leads to increased enrollment, contributions and savings for employers.

The BASE® Benefit Card increases plan participation, which...

  • Reduces Claims Form Paperwork
  • Virtually Replaces Reimbursement Checks
  • Adds Value to an Employee Benefits Package
  • Helps Offset Rising Healthcare Costs

Increased Savings & Maximized Plan Participation!
With the BASE® Benefit Card, employees pay the provider directly from their pre-tax accounts, eliminating the need to complete claim forms and the wait for reimbursements. Our benefits debit card allows participants to simply swipe the card at any qualifying merchant or provider location and the funds are automatically deducted from the applicable benefit account for payment. With a swipe of the card, the provider is immediately paid for the services directly from the employee’s benefit plan funds. This improved cash flow leads to increased enrollment, contributions, and FICA savings for employers and higher employee satisfaction.